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Delivery Information

Shipping and Handling
Delivery is available free of charge on most orders to UK mainland customers when ordering a value over £100.00. There's also a faster delivery service (available on certain items) for those moments when you realise you haven’t got time to wait for the postman! Almost all of our products are despatched via Royal Mail, however some of our fragile or bulky items will arrive via a courier. We’ll let you know on each product page the delivery options that are available, and how quickly we’re able to despatch the item from our warehouse.

As we have such a large selection of products, each item has an individual despatch time, and they’re usually sent out as and when they’re ready. This means that your goodies arrive quicker, which is great news because nobody likes waiting! Orders received by 3pm are normally processed on same day and dispatched within 3 working days (excluding week ends and bank holidays).

Back Orders
It is our aim to ensure we always have stock of items promoted on our website but occasionally we may run out of a product before we've had time to refresh our site. If for any reason we are unable to fulfil your order (or a part of your order) we will contact you with details of anticipated delivery date and an option to cancel your order if you would rather not wait.

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